Introduction: Pharmacists are health care professionals who are key members of the health care team responsible for providing information on the safe and effective use of drugs. Pharmacists provide pharmacotherapeutic guidance to patients and other members of the health care team in various clinical settings including in telehealth environments. Telehealth pharmacists (telepharmacists) routinely make recommendations that can involve the prescriber, the patient, or both. Formal recommendations that have the potential to impact patient pharmacotherapy are generally documented and supplied to the patient or prescriber in a nonstandardized format. In inpatient settings, pharmacist–provider or pharmacist–patient communications often occur through electronic health record (EHR) systems. This is not always possible in an outpatient setting. This may limit the ability of an outpatient pharmacist to effectively communicate with the patient, document interventions, and communicate with the prescriber… (cont. in article)
