Pharmacy Leadership Interview Series – February 2024 – Steve Riddle

Bridging Technology and Care: A Conversation with Steve Riddle

In an insightful dialogue, Kristen Engelen, PharmD, CPO at RxLive, sits down with Steve Riddle, a renowned figure in the integration of technology and pharmacy practice. With a rich background that spans health system pharmacy, consultancy, and the technological advancement of clinical products, Steve offers deep insights into how pharmacists are becoming pivotal in marrying technology with patient care.

The conversation explores the unique position of pharmacists as essential connectors within the healthcare ecosystem, adept at translating clinical needs into technological solutions. Steve sheds light on how embracing innovation and understanding the ‘why’ behind new technologies can significantly enhance patient outcomes.

Key discussions include the role of pharmacists in adopting and driving technological innovations such as digital health tools and artificial intelligence. Steve emphasizes the importance of pharmacists in fostering partnerships between healthcare providers and technology companies, highlighting how these collaborations can lead to quicker, more effective innovations.

A focal point of the interview is the evolving role of pharmacists—from dispensing medications to playing a crucial role in direct patient care and decision-making, supported by cutting-edge technology. Steve articulates his vision for the future, where pharmacists leverage their expertise in conjunction with technology to deliver unparalleled patient care.

This compelling conversation not only illuminates the path forward for pharmacists in a tech-driven healthcare landscape but also underscores the importance of strategic partnerships in accelerating innovation and improving healthcare delivery.

For an in-depth look at Steve Riddle’s perspectives on the future of pharmacy and the transformative power of technology in healthcare, watch the full video interview.

Kristen Engelen, PharmD
Kristen Engelen, PharmD, is the chief pharmacy officer of RxLive and a certified consultant pharmacist; she has over a decade of experience in retail pharmacy settings. Kristen became an RxLive co-founder because of her passion for geriatric pharmacy, with a focus on the intersection of pharmacy and aging.